Contact Information
Email Support
Send us an email and we'll get back to you as soon as possible.
behaviorobservationtools@gmail.comResponse Time
We typically respond to emails within 24-48 hours during business days.
What We Can Help With
- • Technical support and troubleshooting
- • Feature requests and suggestions
- • Data export and sharing questions
- • Training and best practices
- • Billing and account issues
Quick Contact Form
Frequently Asked Questions
How do I export my observation data?
You can export observation data directly from the app as PDF reports or CSV files for further analysis. Look for the export button in your observation details.
Is student data secure?
Yes. BOSS stores student and observation data on your device and never includes it in crash reports or diagnostics logs. BOSS sends it only when you export or share it. See our privacy policy for what crash reports contain.
Can I customize observation intervals?
Absolutely! BOSS allows you to customize both observation intervals and total duration to match your specific assessment needs and methodological requirements.
Do you offer training resources?
We provide comprehensive documentation and best practices guidance. For specific training needs, please contact us and we'll be happy to help or recommend resources.
Is BOSS compatible with my device?
BOSS is available for both iOS and Android devices. Check the app store requirements for specific version compatibility with your device.
Can I use BOSS for virtual observations?
Yes! BOSS includes specialized features for virtual observations, including tracking student participation in remote learning environments.